• Confirm proper installation of the telephone base and charger power adapters, and handset battery. You should only use the VTech power adapters provided with your telephone. Make sure the power adapters are connected to working electrical outlets that are not controlled by a wall switch. Ensure the telephone cord is securely installed at the base and the wall jack. Or try another telephone cord.

This item is exactly the phone that I had for over 10 years. I thought that the phone took it's last breath and broke. I threw it out and purchased the same exact item. I live on the second floor of apartment building. I take it to the basement (2 levels down) and get excellent reception. Perfect phone call. I also take it to the backyard (about 200 feet from base) and also get excellent reception. The last thing I will say is that the older phone that I thought broke was actually still working in perfect order. When I received this replacement and plugged it in . . . it did not work. Suddenly it occurred to me that the telephone socket may be faulty. The "plug in" line was actually completely disconnected from my modem. The dog dislodged the cable. Thus, the other phone that I threw out was still working. The only downside to this purchase is that I can't make my dog pay me for making me throw out a perfectly working phone. Oh, I have three dogs so of course they blamed each other for the mis-behavior. LOLOLOLOL

I bought the VTech CS6719-2 as a replacement for another VTech cordless phone system that we had for about 7 years. It was easy to set up and the batteries charged quickly. We live in Costa Rica and have been using it for over a month now and have had no issues so far. When talking to family back in the states the sounds is very clear without distortion and their voices sounds just as they do if I was talking to them in person. The number pad backlit and easy to read in the dark-- as is the display screen. This is a good basic phone and I would recommend it for anyone looking for an inexpensive cordless system for their home.

I LOVE it- Meets every expectation I had, and then some. !! The reception is crystal clear, and having the extra handset is a great asset. Takes no time at all to set up and charge, and the instruction pamphlet about all the features is every easy to understand..The buttons are large, and they light up when the receiver is picked up. Its light and very comfortable to handle, and the speaker option is marvelous to use. Would DEFINITELY recommend it to anyone especially seniors and those who need a great phone that is easy to hold and handle!

I have just bought this accessory phone to go with my regular "base" phone V-Tech CS6719. The instructions need to be clearer -- they do not specifically say to register the phone by placing it in the BASE charger, and NOT in the accessory charger. I struggled with this for a while until I finally went to the V-Tech website and found that instruction! Then it worked quickly and beautifully and I am now just leaving it alone for the 11 hours so the battery can charge as it should. I'm also hoping that my sleep apnea C-pap machine, which has an electronic feature enabling my doctor's office to make direct contact, will not interfere with the new phone placed next to it, as it may have contributed to the recent failure of my old Uniden cordless phone placed in the same position. But I have no other place to put it. Does anyone else have any phone interference from C-pap electronics?

Disregard the negative reviews! I almost passed on buying this 2-phone set, based on, what I see now as, undeserving negative reviews it got. I am sure glad I gave this set a chance to show me what it can do! I love the features they have: ~ There are two cordless telephones included, but only the Primary Unit has to have access to a modular telephone jack. The Satellite Unit only needs an AC outlet, and is automatically linked to the Primary Unit's modular connection. ~ The screen lights up with a clear and easy-to-read display when a call is coming in, which means I don't have to turn the lights on to see who is calling me at night, or in a room with subdued lighting. ~ With Caller ID, if I see a robo-call is coming in, I can kill the ringer on just that Unit without having to answer. ~ There are ten different ringtones to choose from. ~ I can also set the phone ringer of one receiver to mute, and I can program how long it will be mute, without muting the Satellite receiver. ~ I can also add (available at Amazon) more receivers to the set if I need to. Disregard the negative reviews. This is a GREAT phone set that I very enthusiastically recommend to you!

We needed a no frills replacement for our old wireless home phones and decided to try these since they had so many positive reviews...and I'm glad we did! Set-up was simple and took less than 5 minutes. The layout of the handset is large and very intuitive, we didn't really need the instructions except to set the date and time. We have a smaller 1800 sq ft house and I walked to every corner of our house and never went out of range. In fact, I can still talk in our garage and driveway with no problem. Handsets are comfortable to hold and the base stations take up very little room on our counter. I highly recommend this set for just about any household. If you are in a large home there are very similar sets with more units.

The phones work fine, the reception is great, everything is clear like a bell....the only problem I found is that when it rings it's not loud enough! Maybe I'm getting old and deaf, or I'm just not used to that type of ring.......But otherwise, for the money it is so worth it!

I bought this phone to replace a 2.4GHz cordless phone that was interfering with our WiFi. This phone does not interfere at all, and does not pickup any tones from WiFi either. I am getting used to having to hit the green talk button when a call comes in. I agree that it would be good to have a switch to have the option of automatic connect when the ringing phone is lifted from base. But now that we have caller ID coming in from our phone provider, I am getting used to looking at the incoming caller number before hitting the talk button. Some annoying marketers cleverly get around the Do Not Call list, and I would rather not answer them. My middle school daughter entered in names and numbers of people we regularly call. Though how hard would it be for the phone to wirelessly connect to a smart phone for easier entry of data, or copying directly of phone contacts in smart phones? I gave the product five stars because it has a built in speaker phone in the handset (speaker in middle rear of phone), a main selling point for me.

I ended up buying an extra handset to go with the two handset system. The calls are clear and you can change the ringtone, but the feature that I love the most is the intercom system. If you have just 2 phones you simply press the intercom button. If you add a 3rd phone (or more) you press the intercom button and then 1 (to call phone 1) or 2 (to call phone 2)or 3 (to call phone 3)….you get the idea. Then the phone you select will ring as long as you want it to. I have a teenager that will watch TV in our finished basement and we used to have to yell down to her to come up for dinner or go to bed...sometimes she will act like she didn't hear us. With this we simply call the phone with the intercom system and let it ring and ring until she has to pick up! Love this feature :) I recommend this phone (the batter life is good too)

This is a very good phone for the price. It has a pretty color and nice style. The sound is clear on talk and the speaker. It is easy to use and set up. The directory is easy to store names and numbers and they can be saved from caller id. It also has call waiting and voice mail on the screen, if it comes in. You need to have the caller id and voice mail on your phone service to use these features. There is a red light that comes on the base if the phone is in use, the other light on the phone is for when it is charging. The keys also light up when you use the phone. The buttons may seem a little slow, however the tone sound goes through the phone systems better. There are several ring tones to choose from. The only problem I had is that the talk button is also the flash button. If you are on speaker and try to switch to talk you will be cut off and get dial tone; unless there is another call coming in. This phone works very well and I am glad I got it.